Terms and Conditions

This Terms and Conditions (“Terms”) were last updated on 5/18/2023.

DO NOT USE THIS SERVICE FOR MENTAL HEALTH EMERGENCIES OR OTHER EMERGENCY MEDICAL CONDITIONS OR NEEDS. IF YOU EXPERIENCE A MENTAL HEALTH EMERGENCY, PLEASE CALL 988 OR IF YOU EXPERIENCE OTHER MEDICAL EMERGENCY, IMMEDIATELY CALL 911.

If you are considering suicide or thinking about taking an action that may cause harm or danger to you or to others, you must immediately call 911. If you are considering suicide, we urge you to call the National Suicide Prevention Hotline at 1-800-273-TALK (8255). Rebuilt-MD also provides a directory of resources for mental health emergencies and other emergent circumstances, and we urge all users experiencing immediate or emergency crises to use these resources.

  1. Terms and Conditions.

Please read these Terms and Conditions (“Terms”) carefully before using the Rebuilt-MD website operated by Rebuilt-MD Inc. (“Rebuilt-MD,” “us,” “we,” “our”), (all hereinafter collectively, the “Platform”). The Platform itself and Rebuilt-MD services like MD and Holistik Health, including all underlying technology, together, will be referred to as the “Services”). Rebuilt-MD Services allow registered users (“Users”, “you”, “your”) to connect and communicate directly with Authorized Providers via the Services. Authorized Providers are independent contractors who have chosen to use Rebuilt-MD to provide Authorized Services. Authorized Providers are NOT employees, nor do they otherwise act on behalf of Rebuilt-MD in providing Services. The relationship between you and any Authorized Provider, is a professional-client relationship to which Rebuilt-MD is not a party.
Rebuilt-MD participates in a model Organized Health Care Arrangement (“OHCA”) as describe by the Health Insurance Portability and Accountability Act (HIPAA) for the purpose of operating and sharing best practices of protecting your health information. The OHCA creates no legal representations, warranties, obligations, or responsibilities between the entities participating in the OHCA beyond following HIPAA best practices.
These Terms govern your access to and use of the Platform. Your access to and use of the Platform is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Services. By accessing or using the Services you agree that you have read and understand these Terms and our Privacy Policy. If you disagree with any part of the Terms or our Privacy Policy, then you do not have permission to access or use the Service. Provided you comply with these Terms, Rebuilt-MD grants you a limited, nonexclusive, revocable, non-assignable, non-transferable, non-sublicensable license to access and use the Service solely for your own personal noncommercial purposes. These Terms begin upon your creation of a Service account and will continue in effect until termination in accordance with these Terms.
We reserve the right to modify these Terms at any time. All changes will be effective immediately upon posting to the Service and, by accessing or using the Service after changes are posted, you agree to those changes. Material changes will be conspicuously posted on the Platform or otherwise communicated to you.

  1. Services.
  1. MD Service The MD Services may be used to connect you with an Authorized Provider who will provide Services to you through the Rebuilt-MD Platform. We require every Authorized Provider providing Services on the Rebuilt-MD Platform to be a registered, trained, and experienced, and certified health care provider. Authorized Providers must have a relevant academic degree in their field and must be qualified and accredited by their respective professional organization after successfully completing the necessary education, exams, training, and practice requirements as applicable.
    If our Authorized Providers find your care request to use Authorized Services appropriate, they may write you a prescription and send it to a US-licensed pharmacy of your choice, or a pharmacy affiliate. The delivery time will depend on your location. Authorized Providers cannot prescribe controlled substances.
    Authorized Providers are independent contractors who have chosen to use Rebuilt-MD to provide Authorized Services. Authorized Providers are NOT employees, nor do they otherwise act on behalf of Rebuilt-MD in providing Services. The relationship between you and any Authorized Provider, is a professional-client relationship to which Rebuilt-MD is not a party.
    AUTHORIZED PROVIDERS ARE SOLELY RESPONSIBLE FOR THE SERVICES THEY PROVIDE TO YOU, INCLUDING COMPLIANCE WITH STANDARDS OF CARE, RECORD-KEEPING, AND ALL OTHER APPLICABLE PROFESSIONAL OBLIGATIONS, AS WELL AS COMPLIANCE WITH PRIVACY LAW.
    As with any other health care consultation, no results can be guaranteed or assured in connection with our Services. Your Authorized Provider may determine that our Services are not appropriate for some, or all of your treatment needs or that he/she is not permitted to provide the services you require and may elect not to provide our Services to you. Authorized Providers also have the discretion to discontinue the provision of our Services to you at any time and for any reason.
    You are responsible for providing your Authorized Provider with the information that he/she advises is required in order to provide you with our Services. If you decline to provide that information, the Authorized Provider may not be able or willing to provide you with our Services.
    As with any other health care services, there are risks associated with the use of our Services. In addition to any risks communicated to you by your Authorized Provider, there are risks unique to the electronic provision of health services, which include that the Rebuilt-MD may not permit the transmission of information in a way that allows the Authorized Provider to provide our Services directly to you.
    Authorized Providers are NOT permitted to prescribe controlled substances.
  2. Holistik Health. The Holistik Health services use self-report measures that include questions focused on certain aspects of your health and lifestyle. Data can be shared by connecting your wearable device to the Rebuilt-MD account. Answers to Holistik Health questionnaires, your wearable device data and any other information you choose to share for a better overview of your health, will help you and your Authorized Provider understand and optimize your overall health.
    If you choose to connect your wearable device to your Rebuilt-MD account, Holistik Health will only have access to information from your wearable device, which you select and direct to be shared with Holistik Health. Once you’ve selected which data to share, the information is sent and incorporated into your Rebuilt-MD account. If you don’t want your health information to be shared with Holistik Health, you must not connect your wearable device to the account. By connecting your wearable device to the account, you are choosing to share your health information with Holistik Health to be reviewed and integrated into your assessment.
    You can amend your health data and can add information to your Holistik Health profile to make your information more accurate or complete. You can limit the use or disclosure of Personal Information by selecting from your wearable device the exact data you want or don’t want to share. You must answer the questionnaires honestly and truthfully so our healthcare professionals can give you appropriate and effective recommendations to improve your health.
    Not Medical Advice
    Any and all services provided by, in and/or through the Holistik Health Services are for informational purposes only. Holistik Health does not provide medical services. Nothing contained in the Services should be construed as such advice or diagnosis. The information and reports generated by us should not be interpreted as a substitute for physician consultation, evaluation, or treatment, and the information made available on or through the Services should not be relied upon when making medical decisions, or to diagnose or treat a health condition or illness. YOUR USE OF THE SERVICES DOES NOT CREATE A DOCTOR-PATIENT RELATIONSHIP BETWEEN YOU AND HOLISTIK HEALTH.
    You should seek the advice of a physician or a medical professional with any questions you may have regarding your health or preventive care. You represent to us (which representation shall be deemed to be made each time you use the Services), that you are not using the Services for purpose of seeking medical attention. If any information you receive or obtain from using the Services is inconsistent with the medical advice from your physician, you should follow the advice of your physician.
    Holistik Health assessments are not a substitute for and are not an alternative to healthcare diagnosis and treatment. You should seek diagnosis, treatment and advice regarding any health concern or illnesses from physicians practicing medicine and other licensed healthcare professionals. Under no circumstances will any of your interactions with our Holistik Health be deemed or construed to create a physician-patient relationship or a fiduciary duty of any kind whatsoever.
    The score obtained when performing both assessments is based solely from the information that the consumer provides us. If the information provided by the consumer is incorrect, the score obtained will not be accurate. To get the most accurate result make sure you answer honestly.
    All personal health information you choose to share with Holistik Health will be protected, and safeguard as required by HIPAA regulations and any other applicable law. For information on our data practices, please see our Privacy Policy.
    Holistik Health services are owned and managed by Rebuilt-MD. Rebuilt-MD reserves the right to make any change, modification, addition or delete any service(s) or product(s) in both Holistik Health.
    Services from Holistik Health are currently free. However, we reserve the right to change or add a payment for Holistik Health services anytime with proper notification to consumers.
    You must accept these Terms to create a Rebuilt-MD account and to access our healthcare professionals’ recommendations. If you do not have an account, you accept these terms by using any part of Holistik Health assessments. If you do not accept these terms, do not create an Rebuilt-MD account or use Holistik Health Services.
  3. Wellness.
    Wellness services refer to any activities or offerings provided by a wellness platform to help users improve their overall physical, mental, or emotional well-being. This can include things like fitness classes, nutrition advice, mental health resources, and other services designed to promote healthy habits and behaviors.
    Wellness services may include:
    1. Fitness classes may include various types of exercise, such as yoga, Pilates, cardio, or strength training, and can be designed for people of different ages, fitness levels, and health conditions.
    2. Nutrition advice may include personalized meal plans, healthy recipes, dietary guidelines, and tracking tools to help users manage their food intake and achieve their health goals.
    3. Mental health resources may include online therapy, meditation or mindfulness practices, stress management techniques, and resources for dealing with common mental health conditions such as anxiety, depression, or addiction.
    4. Other wellness services may include health coaching, lifestyle counseling, sleep tracking, or tools for monitoring and improving various health parameters.

    Our wellness service is designed to provide general health and wellness information, and it is not intended to be a substitute for professional medical advice, diagnosis, or treatment. The information provided on our platform is not intended to replace or override the advice of your healthcare provider. Always seek the advice of your healthcare provider before making any changes to your diet, exercise routine, or medical treatment.
    The wellness service may provide links to third-party websites or resources. We do not endorse or assume any responsibility for the content or accuracy of such third-party websites or resources. We are not liable for any damages or losses that may arise from your use of such third-party websites or resources.
    Additionally, the wellness service may provide information about dietary supplements, vitamins, minerals, and other nutritional products. This information is not intended to diagnose, treat, cure, or prevent any disease. You should always consult with your healthcare provider before taking any dietary supplements or starting any nutritional program. If you want to know more about the Wellness services terms of use.

  4. Vision. The vision test services are designed to make it convenient for individuals to get their eyeglass or contact lens prescription updated from the comfort of their homes. The platform involves an online vision test that uses advanced technology to assess the person’s visual acuity and determine the strength of the prescription needed. The test is conducted through the use of a computer and mobile device and is guided by a virtual assistant who helps the person through each step of the process. The services also include the ability to upload a current prescription and medical history, which can be reviewed by a licensed provider.
    Prescription Renewals Only
    Please note that this online vision test platform is intended only for use in renewing an existing prescription for corrective eyewear, such as glasses or contact lenses. This service is not intended to be used for obtaining a new prescription or for diagnosing any eye conditions or diseases.
    If you are experiencing any changes in your vision or eye health, or if you require a new prescription for corrective eyewear, please schedule an appointment with a qualified eye care professional for a comprehensive eye exam.
    By using Rebuilt-MD online vision test service, you acknowledge and agree that this platform is intended only for the purpose of renewing an existing prescription for corrective eyewear, and that it is not a substitute for a comprehensive eye exam conducted by a qualified eye care professional.
    If you want to know more about the Vision services terms of use, click here
  5. Mental Health. Mental Health services are offered through Rebuilt-MD mental health product, Talkthru. Talkthru is a therapy service app where you and your mental health Authorized Provider can share questions, feelings, troubling situations, and emotions. It is a safe place to talk in a secure, private location, at a time that is convenient to you. Talkthru is a platform to enable personal outreach to a mental health Authorized Provider who will listen and provide guidance, while assisting you in your quest for answers and direction.
    As with any other health care consultation, no results can be guaranteed or assured in connection with our Services. Your Authorized Provider may determine that our Services are not appropriate for some, or all of your treatment needs or that he/she is not permitted to provide the services you require and may elect not to provide our Services to you. Authorized Providers also have the discretion to discontinue the provision of our Services to you at any time and for any reason.
    You are responsible for providing the Authorized Provider with the information that he/she advises is required in order to provide you with our Services. If you decline to provide that information, the Authorized Provider may not be able or willing to provide you with our Services.
    Authorized Providers are encouraged to respond to any service requests within two (2) hours if the service request is made from 8:00 am to 6:00 pm throughout their working week seven (7) days a week, at the time zone where you reside. Service requests made after 6:00 pm may receive responses on the following business day; however, authorized providers will make best efforts to respond to service requests within two (2) hours.
    ** Note: All providers develop and maintain their own operating hours on the platform that may differ from the timelines encouraged by Talkthru. Always consult with your provider about scheduling needs and concerns at the start of the therapeutic relationship.
    Mental health Authorized Providers are NOT permitted to prescribe medications. If you want to know more about the Mental Health services terms of use.
  6. Rx. Rx Services allow subscribers to obtain their medications through a subscription model. We make available to individuals who register and subscribe certain products and services sold or offered by our affiliated pharmacy. Certain products and services available for purchase through the Service require that you purchase the product and/or service on an automatically renewing subscription basis. For subscription-based products and services, your payment device will be automatically charged at regular intervals as described for that product or service during the checkout process until you cancel your subscription. Rx may, but is not required to, perform outreach to you from time to time via the Service to request updates to your information and to facilitate ongoing subscriptions. You may cancel a subscription at any time up to forty-eight (48) hours before the applicable renewal processing date of your subscription through the Service, by emailing support@rebuitmd.com directly requesting a cancellation, or by calling (813)755-6652 to cancel. Cancellation will take effect at the end of the current subscription period. We do not offer refunds for partially used subscription periods.
    In order to simplify the user experience through the Service, you will only see and be required to pay a single “total” subscription price. However, if a subscription product you purchase includes a prescription product that you fill through one the Pharmacy, then the total price you pay includes the amounts charged for use of the Service, as well as amounts charged by the Pharmacy for the prescription product, as applicable, which amounts are collected and paid to the Pharmacy.
    Prescription Products
    Certain products available through the Platform require a valid prescription by a licensed healthcare provider. You will not be able to obtain a prescription product unless you have a written prescription from an authorized provider.
    Certain prescriptions can be filled through the Pharmacy by using the Platform (or you may fill the prescription at any pharmacy of your choice as prompted during your use of the Service or emailing support@rebuilt-md.com). Prescriptions fulfilled by the Pharmacy do not use child-resistant packaging and prescription products will not be dispensed in child-resistant containers.
    Some prescriptions are not available through the Pharmacy or must be filled by a local pharmacy of your choice as prompted during your use of the Service, including prescriptions used for many common primary care conditions.
    If you decide to fill a prescription through our Pharmacy, the prescription product is shipped to you by us, and the costs associated with the prescription are included in the total charged to you by the Service as described in this section 5. If you fill a prescription with a pharmacy other than Pharmacy, the Service will send the prescription to your selected pharmacy, but you will be responsible for picking up or otherwise obtaining the prescription product and paying the pharmacy directly for the cost of the prescription product.
    If you want to know more about the Rx services terms of use.
  1. Privacy and Security.

Protecting and safeguarding any information you provide through the Platform is extremely important to us. Information about our security and privacy practices can be found on our Privacy Policy

Rebuilt-MD Platform and Services are secured through encryption technologies, and your account will be password protected. All personal information and personal health information will be held in the strictest confidence by Rebuilt-MD to the extent permitted by law and in accordance with our Privacy Policy and information practices. Other than as outlined in our Privacy Policy, Rebuilt-MD will not use, transfer, sell or disclose your personally identifiable information or personal health information to persons or entities. By downloading and using our Platform, you consent to the collection, use and disclosure of your personal information and personal health information by Rebuilt-MD as described in this Section 3 and in our Privacy Policy. If you wish to withdraw your consent, Rebuilt-MD will assist you with removing or disabling the Platform from your device upon request.

To protect the integrity of our Platform and Services, Rebuilt-MD reserves the right at any time in its sole discretion to block Users from certain IP addresses from accessing our Platform.

  1. Privacy and Security.
    1. To access Rebuilt-MD Services, you must first establish an individual user account (“Account”), by providing certain information as set out in the Privacy Policy. You agree that you will not create more than one Account or create an Account for anyone other than yourself. In exchange for your use of the Services and, if applicable, in order for Authorized Providers to send chat messages to you, you agree to:
      1. provide true, accurate, current, and complete information about yourself as prompted by our Account sign-up form (understanding that during therapy sessions you may use a nickname);
      2. maintain, and promptly update such Account information, each time you log on, as far as possible to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, not current, or incomplete, or Rebuilt-MD has reasonable grounds to suspect that such Account information is untrue, inaccurate, not current, or incomplete, Rebuilt-MD reserves the right to transition your treatment to another Provider outside of Rebuilt-MD or take other steps as appropriate;
      3. certify that you (i) are over the age of eighteen (18), and (ii) physically located or are a resident of the State or Country you have chosen as your current residency when creating your Account; and
      4. remain responsible for maintaining the confidentiality of your Account password and username (if any), and any other security information related to your Account at all times. Rebuilt-MD will not be liable for any loss that you incur as a result of someone else accessing and using your Account, either with or without your knowledge.
    2. It is a condition of your use of our Platform that you use our Platform only for lawful purposes in accordance with this Agreement, and that you do not:
      1. Attempt to circumvent and violate the security of our Platform by, including, without limitation:
        1. accessing content and data that is not intended for you;
        2. attempting to breach or breaching the security and/or authentication measures, which are not authorized;
        3. restricting, disrupting or disabling service to users, hosts, servers or networks;
        4. illicitly reproducing TCP/IP packet header;
        5. disrupting network services and otherwise disrupting Rebuilt-MD ability to monitor our Platform;
        6. using any robot, spider or other automatic device, process or means to access our Platform for any purpose, including monitoring or copying any of the material on our Platform;
        7. introducing any viruses, trojan horses, worms, logic bombs or other material that is malicious or technologically harmful; attacking our Platform via a denial-of-service attack, distributed denial-of-service attack, flooding, mailbombing or crashing; or
        8. otherwise attempting to interfere with the proper working of our Platform.
      2. access or use for any commercial purposes any part of our Platform or any services or materials available through our Platform;
      3. directly or indirectly reproduce, compile for an internal database, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Platform, in any form or medium whatsoever nor delete or alter any copyright, trademark or other proprietary rights or notices from copies of materials from our Services or platform except:
        1. Your computer and browser may temporarily store or cache copies of materials being accessed and viewed;
        2. A reasonable number of copies for personal use only may be printed keeping any proprietary notices thereon, which may only be used for non-commercial and lawful personal use and not for further reproduction, publication or distribution of any kind on any medium whatsoever;
        3. One single User copy may be downloaded with any proprietary notices intact, for your own personal, non-commercial use; and
        4. In the event that social media are linked to certain content on our Platform, you may take such actions as our Website, and such third-party social media platforms permit.
      4. Use our Services or make User Submissions that:
        1. Are for any purposes other than logging and submitting your data to and communicating with your Authorized Provider;
        2. In any manner violates any applicable federal, provincial, local or international law or regulation including, without limitation, any laws regarding the export of data or software, patent, trademark, trade secret, copyright or other intellectual property, legal rights (including the rights of publicity and privacy of others) or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms and Conditions and our Privacy Policy;
        3. In any manner, violates the terms of service of any third-party website that is linked to our Platform, including but not limited to, any third-party social media website;
        4. Includes or contains any material that is exploitive, obscene, harmful, threatening, abusive, harassing, hateful, defamatory, sexually explicit or pornographic, violent, inflammatory or discriminatory based on race, sex, religion, nationality, disability, sexual orientation or age or other such legally prohibited ground or be otherwise objectionable, such determination to be made in Rebuilt-MD sole discretion;
        5. Involves stalking, attempting to exploit or harm any individual (including minors) in any way by exposing them to inappropriate content or otherwise or ask for personal information as prohibited under applicable laws, regulations or code;
        6. Involves, provides or contributes any false, inaccurate or misleading information;
        7. Includes sending, knowingly receiving, uploading, downloading, using or reusing any material that does not comply with these Terms and Conditions;
        8. Impersonates or attempts to impersonate Rebuilt-MD, an Authorized Provider, another User or any other person or entity (including, without limitation, by using email addresses or screen names associated with any of the foregoing);
        9. Transmits, or procures the sending of, any advertisements or promotions without our prior written consent, sales or encourage any other commercial activities, including, without limitation, any “spam”, “junk mail”, “chain letter”, contests, sweepstakes and other sales promotions, barter or advertising or any other similar solicitation;
        10. Encourages any other conduct that restricts or inhibits anyone’s use or enjoyment of our Platform, or which, as determined by us, may harm Rebuilt-MD or Users of our Platform, or may expose Rebuilt-MD or other Users to liability;
        11. Causes annoyance, inconvenience or needless anxiety or be likely to upset, embarrass or alarm any other person;
        12. Promotes any illegal activity, or advocates, promotes or assists any unlawful act; or
        13. Gives the impression that you originate from or are endorsed by us or any other person or entity, if this is not the case.
  1. Purchase and Payment Information.

If you wish to purchase any product or service made available through the Services (“Purchase(s”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. Information about our collection and use of payment-related information is described in our Privacy Policy. If the credit or debit card information that you submit is incorrect or invalid, your payment will not be processed. We have no responsibility or liability if your credit or debit card is declined by your financial institution. Refunds will be determined at the sole discretion of Rebuilt-MD. You represent and warrant that you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase. The Service may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.
Refunds:
If you book an appointment through Rebuilt-MD, you will have twenty-four (24) hours before the appointment in which to cancel the appointment and receive a full refund. Cancellations less than twenty-four (24) hours before appointments will not result in a refund, but may be applied towards a rescheduled appointment.

  1. Intellectual Property Rights and Ownership.

The Rebuilt-MD Website information, logos and graphics are the property of Rebuilt-MD or its licensors and are protected from unauthorized copying and dissemination by copyright law, trademark law, patent law, industrial design law, and other intellectual property laws. Subject to these Terms, Rebuilt-MD grants to you a revocable, non-transferable, non-exclusive license to download, install, and use one copy of our Platform on a mobile device or other supported device that you own or control for your personal, non-commercial use (the “License”). The Platform is hereby licensed to you and not sold. Source code as well as any other information pertaining to the logic, design, or structure of the Rebuilt-MD Services and Platform, including the object or executable code form thereof, is specifically excluded from the License granted hereunder.
Title to our Platform, and all documentation and material whatsoever related thereto, shall at all times remain with Rebuilt-MD, and all intellectual property rights of whatever nature with respect thereto shall be and remain the exclusive property of Rebuilt-MD. Nothing these Terms gives you a right to use Rebuilt-MD names, trademarks, logos, domain names, or other distinctive brand features without prior written consent from Rebuilt-MD. Any future release, update, or other addition to functionality of our Website shall be subject to the Agreement. Use of any such property, except as expressly authorized, shall constitute an infringement or violation of the rights of the property owner and may be a violation of federal or other laws and could subject the infringer to legal action.

  1. Rebuilt-MD Reach Rights

Rebuilt-MD reserves the rights to display sponsored ads on the Website. These ads would be marked as “Sponsored ads”. Without prejudice to the status of other content, Rebuilt-MD will not be liable for the accuracy of information, or the claims made in the Sponsored ads. Rebuilt-MD does not encourage the Users to visit the Sponsored ads page or to avail any services from them. Rebuilt-MD will not be liable for the services of the providers of the Sponsored ads.
You represent and warrant that you will use these Services in accordance with applicable law. Any contravention of applicable law as a result of your use of these Services is your sole responsibility, and Rebuilt-MD accepts no liability for the same.

  1. Third-Party Content.

The Platform may contain other content, products or services which are offered or provided by third parties (“Third-Party Content”), links to Third-Party Content (including but not limited to links to other websites) or advertisements which are related to Third-Party Content. We have no responsibility for the creation of any such Third-Party Content, including (but not limited to) any related products, practices, terms or policies, and we will not be liable for any damage or loss caused by any Third-Party Content.

While using our platform, you may choose to authorize Rebuilt-MD and its third-party contractors or affiliates to retrieve and disclose your health records and protected health information. These records may not be a complete 100% comprehensive record, and these records may not be useful for diagnostic purposes. These health records will be shared with Authorized Providers to ensure great healthcare services. Rebuilt-MD does not alter or modify medical records received from its third parties. Please note that if you authorize to retrieve your medical records through our third-party, you may receive a more comprehensive set of medical records if the following information is provided accurately: full address, first name, last name, gender, and date-of-birth. If at any time you wish to revoke this authorization, you may do so by deleting your profile on the Rebuilt-MD Website.

  1. Disclaimers.

OUR WEBSITE IS PROVIDED “AS IS”. WHILE Rebuilt-MDENDEAVORS TO PROVIDE ACCURATE, CURRENT AND TIMELY INFORMATION, Rebuilt-MD MAKES NO REPRESENTATION, WARRANTIES OR COVENANTS OF ANY KIND, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, REGARDING OUR WEBSITE INCLUDING, WITHOUT LIMITATION, NO REPRESENTATION, WARRANTY OR COVENANT THAT: (I) OUR WEBSITE CONTENT WILL BE ACCURATE, COMPLETE, CURRENT, RELIABLE, TIMELY, OF MERCHANTABLE QUALITY OR SUITABLE FOR A PARTICULAR PURPOSE; (II) THE OPERATION OF OUR WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE; (III) OUR WEBSITE SHALL PROCESS DATE AND TIME-RELATED DATA WITHOUT CAUSING ANY PROCESSING INTERRUPTIONS, ABNORMAL TERMINATION OR WITHOUT PROCESSING OR MANIPULATING ANY TIME-RELATED DATA; (IV) OUR WEBSITE WILL BE FREE FROM MATERIAL DEFECTS OR THAT DEFECTS OR ERRORS, WHETHER HUMAN OR COMPUTER ERRORS, IN OUR WEBSITE WILL BE CORRECTED; (VI) OUR WEBSITE WILL BE FREE FROM VIRUSES OR HARMFUL COMPONENTS THAT MAY DAMAGE OR INFECT YOUR DEVICE OR OTHER PROPERTY; OR THAT (VII) COMMUNICATIONS TO OR FROM OUR WEBSITE WILL BE SECURE AND/OR NOT INTERRUPTED.
YOU AGREE THAT YOU ARE RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF YOUR PASSWORD AND ANY OTHER SECURITY INFORMATION RELATED TO YOUR USE OF THE PLATFORM. YOU AGREE TO NOTIFY REBUILT-MD IMMEDIATELY OF ANY UNAUTHORIZED USE OF YOUR USERNAME OR PASSWORD.

  1. Limitation of Liability.

IN NO EVENT SHALL REBUILT-MD OR ITS AFFILIATES, SUBSIDIARIES, AGENTS, INDEPENDENT CONTRACTORS, SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES OR THEIR RESPECTIVE SUCCESSORS AND ASSIGNS BE LIABLE FOR DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, ANY LOSS OR DAMAGES IN THE NATURE OF OR RELATING TO MEDICAL OR PERSONAL INJURY; WRONGFUL DEATH; INACCURATE INFORMATION; LOST BUSINESS; OR ANY OTHER LOSS INCURRED IN CONNECTION WITH YOUR OR YOUR AUTHORIZED PROVIDER’S USE, MISUSE OR RELIANCE UPON OUR WEBSITE; YOUR OR YOUR AUTHORIZED PROVIDER’S INABILITY TO USE OUR WEBSITE; THE ACTS, OMISSIONS, CONDUCT, CONTENT PROVIDED BY OR STATEMENTS AND OPINIONS EXPRESSED BY ANY THIRD-PARTY; OR THE HEALTH CARE YOU RECEIVE, REGARDLESS OF THE CAUSE AND WHETHER ARISING IN CONTRACT (INCLUDING FUNDAMENTAL BREACH), TORT (INCLUDING NEGLIGENCE), OR OTHERWISE. THE FOREGOING LIMITATION SHALL APPLY EVEN IF OR ITS AFFILIATES, SUBSIDIARIES, AGENTS, INDEPENDENT CONTRACTORS, SHAREHOLDERS, DIRECTORS, OFFICERS, OR EMPLOYEES KNEW OF OR OUGHT TO HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PROVIDED BY LAW, REBUILT-MD WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY DENIAL-OF-SERVICE ATTACK, DISTRIBUTED DENIAL-OF-SERVICE ATTACK, OVERLOADING, FLOODING, MAILBOMBING OR CRASHING, VIRUSES, TROJAN HORSES, WORMS, LOGIC BOMBS, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF OUR WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED THEREON OR ON ANY WEBSITE LINKED TO OUR WEBSITE.

YOU UNDERSTAND, AGREE AND ACKNOWLEDGE THAT OUR AGGREGATE LIABILITY FOR DAMAGES ARISING WITH RESPECT TO THIS AGREEMENT AND ANY AND ALL USE OF THE PLATFORM WILL NOT EXCEED THE TOTAL AMOUNT OF MONEY PAID BY YOU OR ON YOUR BEHALF THROUGH THE PLATFORM IN THE 12 MONTHS PERIOD PRIOR TO THE DATE OF THE CLAIM.

If the applicable law does not allow the limitation of liability as set forth above, the limitation will be deemed modified solely to the extent necessary to comply with applicable law.

This section (Limitation of Liability) shall survive the termination or expiration of this Agreement.

  1. Indemnification.

YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS Rebuilt-MD AND ITS AFFILIATES, SUBSIDIARIES, AGENTS, INDEPENDENT CONTRACTORS, SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AND THEIR RESPECTIVE SUCCESSORS AND ASSIGNS FROM AND AGAINST ANY AND ALL CLAIMS, ACTIONS, DEMANDS, LIABILITIES, COSTS, OR EXPENSES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, LEGAL FEES AND DISBURSEMENTS, RESULTING DIRECTLY OR INDIRECTLY FROM: (I) YOUR BREACH OF ANY OF THESE TERMS AND CONDITIONS; (II) YOUR OR YOUR AUTHORIZED PROVIDER’S DOWNLOAD, USE, OR MISUSE OF, OR RELIANCE UPON, OR INABILITY TO ACCESS OR USE OUR WEBSITE; (III) YOUR USE OR ACCESS OF ANY LINKED WEBSITES, SUCH AS THIRD-PARTY WEBSITES; (IV) ANY USER SUBMISSIONS, CONTENT, MATERIALS, POSTING OR INFORMATION ON OUR WEBSITE; (V) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR ACCOUNT, LOGIN CREDENTIALS, TRANSMISSIONS OR DATA, INCLUDING YOUR AUTHORIZED PROVIDER’S FAILURE TO KEEP PASSWORDS, ACCOUNT DETAILS AND ANY PERSONAL INFORMATION OR PERSONAL HEALTH INFORMATION SECURE AND CONFIDENTIAL; (VI) STATEMENTS OR CONDUCT OF ANY THIRD-PARTY; (VII) CHANGES TO OUR WEBSITE; (VIII) OUTCOMES IN YOUR TREATMENT OR ENGAGEMENT WITH YOUR AUTHORIZED PROVIDER; (IX) INACCURACY OF THE INFORMATION YOU OR YOUR AUTHORIZED PROVIDER ENTERS OR ALLOWS SOMEONE ELSE TO ENTER INTO OUR WEBSITE; OR (X) MISUSE OF INFORMATION TRANSMITTED TO OR BY YOUR AUTHORIZED PROVIDER OR OTHERWISE.
This section (Indemnification) shall survive the termination or expiration of this Agreement.

  1. Modifications to our Website.

Rebuilt-MD reserves the right at any time, and from time to time, to modify or discontinue, temporarily or permanently, our Platform or any part thereof, with or without notice to you. Rebuilt-MD shall not be liable to you or to any third party for any modifications, suspension or discontinuance of our Platform or any part thereof. If Rebuilt-MD becomes involved in a merger, acquisition, or a sale of some or all of its assets, Rebuilt-MD reserves the right to re-brand or relocate its services.

  1. Notice to California Residents.

The Board of Behavioral Sciences receives and responds to complaints regarding services provided within the scope of practice of (marriage and family therapists, clinical social workers, or professional clinical counselors). You may contact the board online at www.bbs.ca.gov, or by calling (916) 574-7830.

  1. Subscriptions and Promotions.

Rebuilt-MD reserves the right, in its sole and absolute discretion, to determine your eligibility for any promotional offer pursuant to the applicable Promotional Terms. Rebuilt-MD reserves the right to change, amend and alter then-current promotional offers or Promotional Terms as well as institute new promotional offers in its sole and absolute discretion. Rebuilt-MD does not guarantee that any promotional offers are or will be available to you at all, or in connection with any services desired by you.
The prices and availability of products and services made available on the Service may change at any time without notice to you. Prices remain valid while they are listed and offered on the Service. Prices will be as posted on the Service as of the date and time of your order, as applicable. Availability of products and services may be limited, and products may not be available for immediate delivery. Some products and services may not be available in certain areas.

  1. Contact Us.

A copy of this Terms and Conditions may be obtained in an alternate format or language by emailing support@rebuilt-md.com. If you have questions about this policy or would like to submit a request at support@rebuilt-md.com.

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